Browse
 
Tools
Rss Categories

Hardware

1 My cuts do not close completly

Typically this problem is caused by an improper offset. To change you offset click the cutter button then in the offset field check your settings - the default for many machine using OEM roland blades is .012 (in imperial measurement) and .25 in metric if…

2 My virus software says it has detected a virus in the SignCut installation package.

SignCut verifies and checks the files on our server 3 times a day with state of the art antivirus software. You can be sure their are no viruses in the files on our server. Because SignCut modifies other programs - installing plugins to allow for the export…

3 Problems communicating between plotter and computer USB Connection

Have you installed the drivers for your USB communication? They are provided by your dealer or the manufacturer of your plotter. Many import plotters use an FTDI USB/Serial converter internally so you need to install the FTDI drivers for your computer to…

4 Random Cuts / Line cut through work

"When cutting a graphic I get random cuts or a long line cutting through my graphic." The problem you have reported may be caused by several things. 1. Communication loss, we recommend using a Keyspan adapter http://www.tripplite.com/en/products/model.cfm?txtSeriesID=518&txtModelID=3914…

5 What is a dongle

Signcut is available in two ways, a subscription version which requires and internet connection to verify your license and a Dongled version. A dongle is a hardware key that is inserted into a spare USB port on your computer. Signcut will detect the presence…