Please first be sure your computer is connected to the internet, then be sure your security software and firewall are set to allow SignCut to connect to the internet as needed or turn them off. To make an exception in your security software consult your security…
Typically this problem is caused by an improper offset. To change you offset click the cutter button then in the offset field check your settings - the default for many machine using OEM roland blades is .012 (in imperial measurement) and .25 in metric if…
"When cutting a graphic I get random cuts or a long line cutting through my graphic." The problem you have reported may be caused by several things. 1. Communication loss, we recommend using a Keyspan adapter http://www.tripplite.com/en/products/model.cfm?txtSeriesID=518&txtModelID=3914…
In windows: Activate the screen or program you want to capture by clicking on it then click Alt-Print Screen, start a new email to the support desk at support@signcutpro.com click in the field in the email and click Ctrl-v 1. Alt-Print Screen 2. New Email…
First open SignCut on your existing machine and click help then choose about SignCut and copy down your license number. To transfer download the software to your new machine, install it then enter your current license number. SignCut will verify your license…
iTo get the free upgrade go to www.sc-x2.com log in using your registered email and license number then scroll down and choose migrate. This will create a new license for you, transfer your subscription and email you download instructions. Once you have done…
"During installation of SignCut I received a Virus alert." You may rest assured that SignCut does not contain a virus, we scan our server 3 times a day with state of the art server side software and consistently update the definitions. We suggest you make…
Signcut is available in two ways, a subscription version which requires and internet connection to verify your license and a Dongled version. A dongle is a hardware key that is inserted into a spare USB port on your computer. Signcut will detect the presence…
Generally the Com 1 is reserved for an actual Serial connection. If you are using a USB Cable please check to be sure you have installed the USB drivers that came with your plotter. If you have you should find another com port available in the device pull…
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