Most often difficulties like this are associated either with a file problem or an incomplete or non-default installation location. To be able to send files to SignCut, please make sure you're using the Application Launcher, and choose the Send to SignCut…
In order to convert a SignCut-X2 subscription into a SignCut Productivity Pro subscription there is an option for an automatic upgrade. First go to http://www.sc-x2.com and login to your customer account using your registered email and license number for…
Typically this problem is caused by an improper offset. To change you offset click the cutter button then in the offset field check your settings - the default for many machine using OEM roland blades is .012 (in imperial measurement) and .25 in metric if…
"When cutting a graphic I get random cuts or a long line cutting through my graphic." The problem you have reported may be caused by several things. 1. Communication loss, we recommend using a Keyspan adapter http://www.tripplite.com/en/products/model.cfm?txtSeriesID=518&txtModelID=3914…
The text feature has been discontinued as it has very little actual control or function and has always depended on Microsoft's text editor. It is not something that is cross platform and instead of having a feature that allows very little actual control we…
iTo get the free upgrade go to www.sc-x2.com log in using your registered email and license number then scroll down and choose migrate. This will create a new license for you, transfer your subscription and email you download instructions. Once you have done…
"During installation of SignCut I received a Virus alert." You may rest assured that SignCut does not contain a virus, we scan our server 3 times a day with state of the art server side software and consistently update the definitions. We suggest you make…
Open SignCut the click help and choose about SignCut to display your existing license number, build or version number and your subscription expiration status. If you can not do that please contact our support center at support@signcutusa.com
Generally the Com 1 is reserved for an actual Serial connection. If you are using a USB Cable please check to be sure you have installed the USB drivers that came with your plotter. If you have you should find another com port available in the device pull…
Most often the problem is your graphic is a raster image or contains raster effects. Rasters are graphics made up of pixels. In order to work on a plotter these graphics need to be converted to vectors. Vectors are made up of points lines and arcs. to convert…
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